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Customer Love

Products | Pricing | Shipping | Returns | Loyalty | Payment | Privacy Policy | FAQ

Our promise is to deliver a phenomenal service experience that is consistent and dependable.

Our Customer 4 Life program was built to create a long term relationship with our members. As the proud owner of a customized HarpersLove piece, we will always be there for you, and we promise to do our best to correct, improve or adjust any product.

Our Products

  • Each product is hand made by professional jewelry artisans in New York City and New Jersey. All of our chains are manufactured in Italy and selected by our experts.
  • Because of the custom nature of our jewelry, we typically will not have your product in inventory. Please allow 3-5 weeks for production and shipping. Trust us; it will be well worth the wait.
  • We will e-mail you with the status of your order and will send the shipping confirmation number once your creation leaves our hands..

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What to Expect on Pricing

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Packaging and Shipping

We want to make this easy for you

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Returns / Exchanges

We get it. Sometimes it just isn't what you expected. Let us help.

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Loyalty Matters

We love you! We will promote our reward programs often, and we are anticipating to launch this program soon.

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We value your business and respect your choice of payment options.

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Privacy Policy

Click here to view our privacy policy.

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Frequently Asked Questions

Click here to view our frequently asked questions.

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Copyright 2017 - HarpersLove